Shipping policy

Shipping Policy

We are committed to providing a seamless shopping experience with fast and reliable shipping to our customers across the United States.

Processing Time:

Orders are typically processed within 1–2 business days. Please note that processing time does not include weekends or holidays. Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Rates:

We offer free standard shipping on all orders within the United States. Expedited shipping options are available at checkout for an additional fee.

Delivery Times:

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
(Please note that delivery times may vary based on your location and weather conditions.)
Order Tracking:

Once your order has shipped, you will receive a tracking number to follow the progress of your shipment. You can track your order directly through the courier's website.

International Shipping:

Currently, we only ship within the United States. We hope to expand to international markets in the future.

Lost or Damaged Packages:

If your order is lost or damaged during shipping, please contact our customer support team at 【support@kizinno.com】, and we will work with the carrier to resolve the issue as quickly as possible.

Thank you for choosing us! We appreciate your business and are here to assist with any shipping questions you may have.

Feel free to adjust any details (support@kizinno.com) as needed!